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How to request for Meter Inspection? What are the possibilities of the Inspection Results?

  • The Customer fills the Electrical Meter Checking form and returns it to the Customer Services Department in the area or submit online
  • The Customer Service will contact Customer and issue a Payment Voucher for meter testing charges (RO 10)
  • After payment, the inspection process started
  • Customer Service will contact the Customer after Inspection
  • Two possible cases after inspection:-
    1. RO10 is not refundable, if the Meter still functioning properly
    2. RO 10 is repaid back and the Company takes the cost of repairing or replacing the meter IF the Meter has been found to be faulty due to no involvement of the customer
 
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