| Type of Service |
Amount |
| Connection Fee |
A connection fee is payable in advance (in addition to other applicable charges) for a new Supply. A connection fee is payable for each new Meter Account as follows: |
| (a) RO 10 for a single phase Meter Account |
| (b) RO 40 for a three phase Meter Account |
| (c) RO 200 for a three phase Meter Account with a CT operated Meter and a Connected Load not exceeding 500kVA |
| (d) RO 500 for a three phase Meter Account with a CT operated Meter and a Connected Load exceeding 500 kVA |
| (e) RO 5 for each kVA. (Workshops, factories, hotels, Government premises for which current is measured by one Meter) |
| RO 5 for each kVA. (Government. buildings on one location, for which current is measured by more than one meter, charges will be calculated as per the rates stated above proportionally with the size of the Meter) |
| Disconnection Fee A Disconnection Fee is payable in advance when a Customer requests that the Supply to a Meter Account be permanently discontinued |
For all Meters, RO 7.5 |
| Fine for acting in contravention of the Customer Service and Supply Standards |
Not exceeding RO 500 per incident |
| Charges for Shifting/Moving of Meter |
As per estimate agreed by Customer |
| Charges for Modification of Supply |
As per estimate agreed by Customer |
| Charges for Shifting of Pole/Service Connection |
As per estimate agreed by Customer |
| Charges for a Utility Network Extension |
The percentage (specified in the Contribution Rules) of the total cost of the Utility Network Extension as such total cost is agreed by the Customer |
| Charge for Replacement of Cutout Fuse |
For all Meters, RO 10 |
| Charges for Replacement of Meter where the Meter is damaged due to an act or omission of a Customer or Consumer or another Consumer at the same Premises |
Equal to the Connection Fee determined pursuant to the Service Fee Schedule applicable to such connection |
| Meter Testing Charge |
RO 10 |
| Standby Generator Licence Fee |
A Standby Generator Licence Fee of RO 20 is payable annually in advance prior to issue/renewal of a Customer's standby generator licence |
| Additional Generator |
RO 20 payable annually |
| Temporary disconnection at the request of the Customer |
Equal to the disconnection fee specified in the Service Fee Schedule; RO 7.5 |
| Disconnection as a result of default by the relevant Customer or Consumer |
Equal to the disconnection fee specified in the Service Fee Schedule; RO 7.5 |
| Reconnection Fee in respect of reconnection at the request of the Customer |
Equal to the disconnection fee specified in the Service Fee Schedule; RO 7.5 |